Customer Service Associate
Job Title:
Customer Service Associate (CSA) Reports to:
Store Manager SUMMARY Receives cash from customers or employees in payment for goods or services by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES 5.
Makes change and issues receipts or tickets to customers.
6.
Records amounts received and prepares reports of transactions.
7.
Work another employee's shift if they fail to come to work or until a replacement is found.
8.
Reads and records totals shown on cash register tape and verifies against cash on hand.
9.
Quotes price and describes features of items for which money is received.
10.
Gives cash refunds or issues credit to customers for returned merchandise.
11.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
12.
Prepare new register drawer with the proper change fund.
13.
Understand money handling procedures outlined in the training manual.
QUALIFICATIONS LANGUAGE SKILLS MATHEMATICAL SKILLS REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear.
The employee frequently is required to walk.
The employee must have the ability to move quickly (within 20 seconds) to the gasoline emergency shut-off switches and/or the fire extinguishers.
The employee is occasionally required to sit.
The employee must frequently lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision and distance vision.
WORK ENVIRONMENT Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service Associate (CSA) Reports to:
Store Manager SUMMARY Receives cash from customers or employees in payment for goods or services by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES 5.
Makes change and issues receipts or tickets to customers.
6.
Records amounts received and prepares reports of transactions.
7.
Work another employee's shift if they fail to come to work or until a replacement is found.
8.
Reads and records totals shown on cash register tape and verifies against cash on hand.
9.
Quotes price and describes features of items for which money is received.
10.
Gives cash refunds or issues credit to customers for returned merchandise.
11.
Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.
12.
Prepare new register drawer with the proper change fund.
13.
Understand money handling procedures outlined in the training manual.
QUALIFICATIONS LANGUAGE SKILLS MATHEMATICAL SKILLS REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear.
The employee frequently is required to walk.
The employee must have the ability to move quickly (within 20 seconds) to the gasoline emergency shut-off switches and/or the fire extinguishers.
The employee is occasionally required to sit.
The employee must frequently lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision and distance vision.
WORK ENVIRONMENT Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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