Patient Access Rep for Full Time flexible shifts at St Josep - Tenet (Berea, KY) Customer Service & Call Center - Richmond, KY at Geebo

Patient Access Rep for Full Time flexible shifts at St Josep - Tenet (Berea, KY)

Title:
Patient Access Rep for Full Time flexible shifts at St Joseph, Berea Conifer Health Solutions is currently hiring for a Full Time Patient Access Rep at St Joseph , Berea.
JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include:
but not limited to performing registration, patient pre-admission and admission, reception and discharge functions.
Must obtain complete and accurate patient demographic information.
Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
Principal Duties and Responsibilities Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
KNOWLEDGE, SKILLS, ABILITIES Minimum typing skills of 35 wpm Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED.
Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
EDUCATION / EXPERIENCE High School Diploma or GED required 0 1 year in a Customer Service role.
0 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred Source:
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Estimated Salary: $20 to $28 per hour based on qualifications.

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