Travel Counselor 1 - Work at Home - American Express (Frankfort, KY)
Title:
Travel Counselor 1 - Work at Home As an American Express Travel Counselor, you will be responsible for:
Creating memorable travel experiences for our customers by booking leisure travel with a key focus in domestic and international destination air, car and hotel travel arrangements Delivering on the American Express Brand promise every day Being accountable and taking ownership of the customers experience from beginning to end Staying ahead of industry trends and continuously building destination knowledge Creating innovative ways to resolve customers issues or concerns to win their loyalty and travel spend; ultimately making loyal enthusiast out of the customer, so they will recommend American Express Travel to others Extraordinary starts here, extraordinary starts with you Apply online today.
www.
americanexpress.
com/careers Competitive salary Exceptional cash incentive bonus programs and recognition programs Medical, Dental and Vision insurance (Day 1) Generous vacation and vacation purchase plan 401(k) WITH company match of 5% after 6 months Legal assistance, pet insurance, life and disability insurance Medical and dependent care reimbursement programs Domestic partner benefits American Express is an equal opportunity employer A successful applicant will have the following
Qualifications:
Minimum of 3 year recent experience selling domestic and international travel services Strong international air booking experience is required; in combination with car and hotel highly preferred Computer reservations experience required, Sabre is preferred Extensive domestic and international destination knowledge, including knowledge of emerging destinations Exceptional communication skills, delighting the customer with every single interaction Passion for serving customers with proactive solutions Ability to remain cool under pressure and successfully multi-task while developing rapport with customers is essential Have a can do attitude, curiosity and a healthy competitiveness Adapt to an ever changing environment and being resilient Previous call center experience is preferred Ability to work flexible shifts including nights and weekends is essential Employment eligibility to work with American Express in the U.
S.
is required as the company will not pursue visa sponsorship for these positions.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Travel Counselor 1 - Work at Home As an American Express Travel Counselor, you will be responsible for:
Creating memorable travel experiences for our customers by booking leisure travel with a key focus in domestic and international destination air, car and hotel travel arrangements Delivering on the American Express Brand promise every day Being accountable and taking ownership of the customers experience from beginning to end Staying ahead of industry trends and continuously building destination knowledge Creating innovative ways to resolve customers issues or concerns to win their loyalty and travel spend; ultimately making loyal enthusiast out of the customer, so they will recommend American Express Travel to others Extraordinary starts here, extraordinary starts with you Apply online today.
www.
americanexpress.
com/careers Competitive salary Exceptional cash incentive bonus programs and recognition programs Medical, Dental and Vision insurance (Day 1) Generous vacation and vacation purchase plan 401(k) WITH company match of 5% after 6 months Legal assistance, pet insurance, life and disability insurance Medical and dependent care reimbursement programs Domestic partner benefits American Express is an equal opportunity employer A successful applicant will have the following
Qualifications:
Minimum of 3 year recent experience selling domestic and international travel services Strong international air booking experience is required; in combination with car and hotel highly preferred Computer reservations experience required, Sabre is preferred Extensive domestic and international destination knowledge, including knowledge of emerging destinations Exceptional communication skills, delighting the customer with every single interaction Passion for serving customers with proactive solutions Ability to remain cool under pressure and successfully multi-task while developing rapport with customers is essential Have a can do attitude, curiosity and a healthy competitiveness Adapt to an ever changing environment and being resilient Previous call center experience is preferred Ability to work flexible shifts including nights and weekends is essential Employment eligibility to work with American Express in the U.
S.
is required as the company will not pursue visa sponsorship for these positions.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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